Perancangan sistem pengurusan prestasi penilaian interim bagi prestasi pegawai perkhidmatan pendidikan berteraskan model quadruple helix [Design of interim performance management system for educational service employees based on the quadruple helix model]

Authors

  • Dayang Suraya Awang Hidup Department of Measurement and Evaluation, Faculty of Education, National University of Malaysia, Malaysia
  • Mohd Effendi Ewan Mohd Matore Department of Measurement and Evaluation, Faculty of Education, National University of Malaysia, Malaysia

Keywords:

Interim assessment, management system, performance evaluation, Quadruple Helix Model, interim performance assessment, Penilaian interim, sistem pengurusan, penilaian prestasi, Model Quadruple Helix, pegawai perkhidmatan pendidikan, penilaian prestasi secara interim

Abstract

The performance evaluation management system is the proper handling of employee assessments, allowing workers to reach their full potential in their jobs. Performance evaluation is the process where employers assess employees' job performance to encourage high-quality productivity by rewarding good employees and assisting in improving performance when needed. Therefore, this article aims to enhance the quality of performance in educational service officers (PPP) by using the relevant concept of interim assessment integrated into the existing performance assessment. Transforming performance assessment on an interim basis can optimize the measurement and evaluation of educational service officers in a more structured and systematic manner. This paper discusses the interim performance evaluation process to enhance competence and maximize the abilities of educational service officers, especially in the education sector. The article also discusses the expected transformation of interim employee performance assessment for education services based on the Quadruple Helix Model. This model is highly suitable for adapting into performance management planning and assessment transformation systems to enhance the competence of employees, as it involves interactions among government, industry, community, and higher education institutions in improving performance management.

[Sistem pengurusan penilaian prestasi merupakan pengendalian pengurusan penilaian tenaga kerja yang betul dan pekerja boleh mencapai potensi yang maksimum dalam pekerjaan. Penilaian prestasi pula ialah proses penilaian majikan menilai prestasi kerja pekerja, untuk menggalakkan produktiviti yang berkualiti dengan memberikan ganjaran kepada pekerja yang bagus serta memberi bantu untuk memperbaiki prestasi semasa pekerja. Oleh itu, artikel ini bertujuan untuk meningkatkan mutu prestasi pegawai perkhidmatan pendidikan (PPP) menggunakan konsep penilaian interim yang relevan diintegrasi dalam penilaian prestasi sedia ada. Tranformasi penilaian prestasi secara interim mampu mengoptimumkan pengukuran dan penilaian pegawai perkhidmatan pendidikan dengan lebih berstruktur dan sistematik. Kertas ini membincangkan proses penilaian prestasi secara interim bagi meningkatkan kompetensi dengan mendayakan keupayaan maksimum para pegawai pegawai perkhidmatan pendidikan terutama dalam sektor pendidikan. Artikel ini turut membincangkan jangkaan transformasi penilaian prestasi pegawai secara interim untuk perkhidmatan pendidikan berdasarkan Model Quadruple Helix. Model ini amat sesuai diadaptasikan dalam sistem perancangan pengurusan prestasi dan transformasi penilaian dalam meningkatkan kompetensi para pegawai, memandangkan terdapat empat elemen berinteraksi berlaku antara jalinan kerajaan, industri, komuniti dan IPT terhadap penambahbaikan pengurusan penilaian prestasi.]

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Published

2023-12-17
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How to Cite

Awang Hidup, D. S. . ., & Mohd Matore, M. E. E. . . (2023). Perancangan sistem pengurusan prestasi penilaian interim bagi prestasi pegawai perkhidmatan pendidikan berteraskan model quadruple helix [Design of interim performance management system for educational service employees based on the quadruple helix model]. Muallim Journal of Social Sciences and Humanities, 8(1), 49-65. https://doi.org/10.33306/mjssh/265