Enam sigma dalam pendidikan: penambahbaikan untuk kualiti pengajaran guru [Six sigma in education: improvement for teacher’s teaching quality]

Abstract

Six Sigma is a continuous improvement methodology that aims to improve quality by reducing variation and defects in a system. This study explores the potential of using Six Sigma in measuring and improving teachers' teaching quality (TQ). This study identifies strengths, weaknesses, opportunities, and threats to implementing Six Sigma in the education sector through SWOT analysis. The study findings show that Six Sigma has the potential to help teachers identify weaknesses and strengths in teaching through structured data-based analysis. The Six Sigma DMAIC model offers a systematic framework that allows for more accurate interventions in improving the effectiveness of the teaching and learning (T&L) process. However, challenges such as teachers' lack of analytical skills, resource constraints, and traditional work culture affect the implementation of Six Sigma at the school level. This study recommends collaboration between stakeholders such as government, industry, and educational institutions through the Quadruple Helix approach to ensure the implementation of Six Sigma is more effective. With continued support, this approach can significantly improve the quality of Malaysian education and create a more competitive education system at the global level.

Enam Sigma ialah metodologi penambahbaikan berterusan yang bertujuan meningkatkan kualiti melalui pengurangan variasi dan kecacatan dalam sesuatu sistem. Kajian ini bertujuan meneroka potensi penggunaan Enam Sigma dalam mengukur dan meningkatkan kualiti pengajaran (TQ) guru. Melalui analisis SWOT, kajian ini mengenal pasti kekuatan, kelemahan, peluang, dan ancaman terhadap pelaksanaan Enam Sigma dalam sektor pendidikan. Dapatan kajian menunjukkan bahawa Enam Sigma berpotensi membantu guru mengenal pasti kelemahan dan kekuatan dalam pengajaran melalui analisis berstruktur yang berasaskan data. Model Enam Sigma DMAIC menawarkan kerangka sistematik yang membolehkan intervensi yang lebih tepat dalam meningkatkan keberkesanan proses pengajaran dan pembelajaran (PdP). Walau bagaimanapun, cabaran seperti kurangnya kemahiran analitikal guru, kekangan sumber, dan budaya kerja tradisional menjejaskan pelaksanaan Enam Sigma di peringkat sekolah. Kajian ini mencadangkan kerjasama antara pihak berkepentingan seperti kerajaan, industri, dan institusi pendidikan melalui pendekatan Quadruple Helix untuk memastikan pelaksanaan Enam Sigma lebih berkesan. Dengan sokongan berterusan, pendekatan ini berpotensi membawa penambahbaikan signifikan dalam kualiti pendidikan Malaysia serta mewujudkan sistem pendidikan yang lebih kompetitif di peringkat global.